Shutter Studio Policies
Terms of Service
Last Revised: August 1, 2026
Overview
These terms of service (these “Terms”) are entered into by and between Shutter Studio INTL Limited and you, and are made effective as of the date you use any Shutter Studio website which links to these Terms (“Site”) or the date of electronic acceptance, whichever is sooner.
These Terms set forth the general terms and conditions for Customers using this Site, our client software, products, and services purchased or accessed through Shutter Studio (individually and collectively, the “Services”). By using our Services as a Customer, you agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, and any other agreements, arrangements, or additional policies that apply to specific Services (“Service Agreements”).
Service Agreements are in addition to, and not in place of, these Terms. In the event of a direct conflict between a Service Agreement and these Terms, these Terms will control unless the applicable Service Agreement expressly states otherwise.
The terms “Shutter Studio”, “we”, “us” or “our” refer to Shutter Studio INTL Limited.
The term “Customer” means a business customer who creates, owns, or manages a Shutter Studio account, including photographers, studios, agencies, and other professional users.
The term “business customer” includes any person or entity acting in a business or professional capacity, including commercial entities, partnerships, companies, organizations, sole proprietors, self-employed individuals, independent contractors, photographers, studios, agencies, creators, and individuals using the Services for professional purposes such as client work, personal branding, portfolio creation, career advancement, or commercial photography. Our account, billing, and web portal Services are intended for business and professional use. Nothing in these Terms shall be deemed to confer any third-party rights or benefits.
The term “Client” means a person invited by a Customer to use the Services, including to join a virtual photoshoot, appear in captured photos or videos, access retouched photos, view a gallery, download delivered files, or use a shared link.
If you are a Client invited by a Customer to join a virtual photoshoot, access retouched photos, view a gallery, download delivered files, or use a shared link, your use is governed by our Client Terms.
The terms “you”, “your” or “User” refer to a Customer.
Your Stuff & Your Permissions
When you use our Services, you create and/or provide us with things like photos, videos, messages, contacts, and so on (“Your Stuff”). Your Stuff is yours. These Terms don’t give us any rights to Your Stuff except for the limited rights that enable us to offer the Services.
We need your permission to do things like hosting Your Stuff, backing it up, and sharing it when you ask us to. Our Services also provide you with features like sharing, searching, image thumbnails, sorting, and organization. To provide these and other features, Shutter Studio accesses, stores, and scans Your Stuff. You give us permission to do those things, and this permission extends to our affiliates and trusted third parties we work with.
Your Responsibilities
Your use of our Services must comply with our Acceptable Use Policy. Content in the Services may be protected by others’ intellectual property rights. Please don’t copy, upload, download, or share content unless you have the right to do so.
Shutter Studio may review your conduct and content for compliance with these Terms and our Acceptable Use Policy. We aren’t responsible for the content people create, post, and share via the Services.
Help us keep Your Stuff protected. If you have an account, safeguard your password, keep your account information current, and don’t share your account credentials.
You may use our Services only as permitted by applicable law, including export control laws and regulations. Finally, to use our Services, you must be at least 13 (or older, depending on where you live).
Software
Some of our Services allow you to download client software (“Software”) which may update automatically. So long as you comply with these Terms, we give you a limited, nonexclusive, nontransferable, revocable license to use the Software, solely to access the Services. To the extent any component of the Software may be offered under an open-source license, we’ll make that license available to you and the provisions of that license may expressly override some of these Terms. Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile the Services, attempt to do so, or assist anyone in doing so.
Beta Services
We sometimes release products and features that we’re still testing and evaluating (“Beta Services”). Beta Services are labeled “alpha,” “beta,” “preview,” “early access,” or “evaluation” (or with words or phrases with similar meanings) and may not be as reliable as Shutter Studio’s other services. Beta Services are made available so that we can collect user feedback, and by using our Beta Services, you agree that we may contact you to collect such feedback.
Beta Services are confidential until official launch. If you use any Beta Services, you agree not to disclose any information about those Services to anyone else without our permission.
Other Sites and Services
Shutter Studio may contain links to websites, services, and advertisements that we neither own nor control. We don't endorse or assume responsibility for any third-party sites, information, materials, products, or services.
Privacy
Our Privacy Policy governs our collection and use of your personal information. Please review those provisions, too. You represent to us that you have provided all necessary privacy notices and obtained all necessary consents. You are responsible for the storage and use of Your Stuff in accordance with applicable data privacy laws.
Children
Shutter Studio is only for users 13 years old and older. If we become aware that a child under 13 has created an account, we will terminate that account.
Our Stuff
The Services are protected by copyright, trademark, and other laws. These Terms don’t grant you any right, title, or interest in the Services, others’ content in the Services, Shutter Studio trademarks, logos, and other brand features. We welcome feedback but note that we may use comments or suggestions without any obligation to you.
Paid Individual Accounts
Provisioning. Customers can subscribe to a paid individual monthly plan (for example, Pro or Pro+) or purchase PRO credits (turning the account into a “Paid Individual Account”).
Billing. For paid individual monthly subscriptions, we’ll automatically bill Customers from the date the account converts to a Paid Individual Account and on each periodic renewal until cancellation. PRO credits are one-off purchases. If the account is on an annual plan, we’ll send a notice email reminding the Customer that the plan is about to renew within a reasonable period of time prior to the renewal date. Customers are responsible for all applicable taxes, and we’ll charge tax when required to do so. Some countries have mandatory local laws regarding cancellation rights, and this paragraph doesn’t override these laws.
Downgrades. A Paid Individual Account will remain in effect until it's cancelled or terminated under these Terms. If the Customer doesn’t pay for a Paid Individual Account on time, we reserve the right to suspend it or remove paid features.
Changes. We may change the fees in effect on renewal of a subscription, to reflect factors such as changes to our product offerings, changes to our business, or changes in economic conditions. We’ll give Customers no less than 30 days’ advance notice of these changes via a message to the email address associated with the account, and Customers will have the opportunity to cancel the subscription before the new fee comes into effect.
Business Accounts
Provisioning. By subscribing to a Studio or Enterprise plan, or by making payment for Business Account features, including but not limited to additional seats or white-label solutions (turning the account into a “Business Account”), Customers explicitly acknowledge and agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy.
Billing. We’ll automatically bill Customers from the date the account converts to a Business Account and on each periodic renewal until cancellation. If the account is on an annual plan, we’ll send a notice email reminding the Customer that the plan is about to renew within a reasonable period of time prior to the renewal date. Customers are responsible for all applicable taxes, and we’ll charge tax when required to do so. Some countries have mandatory local laws regarding cancellation rights, and this paragraph doesn’t override these laws.
Downgrades. If a Customer does not make timely payment for a Business Account, we reserve the right to suspend access to the Services without offering a downgrade to a lower service tier or a free account. The account will remain suspended until all outstanding payments are fully resolved
Changes. We may change the fees in effect on renewal of a subscription, to reflect factors such as changes to our product offerings, changes to our business, or changes in economic conditions. We’ll give Customers no less than 30 days’ advance notice of these changes via a message to the email address associated with the account, and Customers will have the opportunity to cancel the subscription before the new fee comes into effect.
Cancellation
You may cancel your paid account at any time. Products and Services available for refunds are described in our Refund Policy.
Termination
You’re free to stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services with notice to you if:
- you’re in breach of these Terms,
- your use of the Services would cause a real risk of harm or loss to us or other users, or
- you don’t have an active paid subscription, Business Account, or unused PRO credits and haven't accessed our Services for 6 consecutive months.
We’ll provide you with reasonable advance notice via the email address associated with your account to remedy the activity that prompted us to contact you and give you the opportunity to export Your Stuff from our Services. If after such notice you fail to take the steps we ask of you, we’ll terminate or suspend your access to the Services.
We won’t provide notice before termination where:
- you’re in material breach of these Terms,
- doing so would cause us legal liability or compromise our ability to provide the Services to our other users, or
- we're prohibited from doing so by law.
Discontinuation of Services
We may decide to discontinue the Services in response to exceptional unforeseen circumstances, events beyond Shutter Studio's control (for example a natural disaster, fire, or explosion), or to comply with a legal requirement. If we do so, we’ll give you reasonable prior notice so that you can export Your Stuff from our systems (we will give you no less than 30 days’ notice where possible under the circumstances). If we discontinue the Services in this way before the end of any fixed or minimum term you have paid us for, we’ll refund the portion of the fees you have pre-paid but haven't received Services for.
Services “AS IS”
We strive to provide great Services, but there are certain things that we can't guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, SHUTTER STUDIO AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some places don’t allow the disclaimers in this paragraph, so they may not apply to you. For example, these disclaimers do not override the legal protections, including statutory warranties, granted to consumers by EU law.
Limitation of Liability
WE DON’T EXCLUDE OR LIMIT OUR LIABILITY TO YOU WHERE IT WOULD BE ILLEGAL TO DO SO—THIS INCLUDES ANY LIABILITY FOR SHUTTER STUDIO’S OR ITS AFFILIATES’ FRAUD OR FRAUDULENT MISREPRESENTATION IN PROVIDING THE SERVICES. IN COUNTRIES WHERE THE FOLLOWING TYPES OF EXCLUSIONS AREN’T ALLOWED, WE'RE RESPONSIBLE TO YOU ONLY FOR LOSSES AND DAMAGES THAT ARE A REASONABLY FORESEEABLE RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL OR OUR BREACH OF OUR CONTRACT WITH YOU. THIS PARAGRAPH DOESN’T AFFECT CONSUMER RIGHTS THAT CAN'T BE WAIVED OR LIMITED BY ANY CONTRACT OR AGREEMENT. IF YOU ARE AN EU OR UK CONSUMER, THESE TERMS DO NOT EXCLUDE SHUTTER STUDIO’S LIABILITY FOR LOSSES AND DAMAGES THAT ARE A RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL IN PROVIDING THE SERVICES OR OF OUR BREACH OF OUR CONTRACT WITH YOU, AS LONG AS THOSE LOSSES AND DAMAGES ARE REASONABLY FORESEEABLE.
IN COUNTRIES WHERE EXCLUSIONS OR LIMITATIONS OF LIABILITY ARE ALLOWED, SHUTTER STUDIO, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WON’T BE LIABLE FOR:
- ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR
- ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY.
THESE EXCLUSIONS OR LIMITATIONS WILL APPLY REGARDLESS OF WHETHER OR NOT SHUTTER STUDIO OR ANY OF ITS AFFILIATES HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOU USE THE SERVICES FOR ANY COMMERCIAL, BUSINESS, OR RE-SALE PURPOSE, SHUTTER STUDIO, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WILL HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY. SHUTTER STUDIO AND ITS AFFILIATES AREN’T RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES.
OTHER THAN FOR THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW (AS DESCRIBED IN THIS SECTION), WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF $20 USD OR 100% OF ANY AMOUNT YOU'VE PAID UNDER YOUR CURRENT SERVICE PLAN WITH SHUTTER STUDIO. THIS PROVISION DOES NOT APPLY TO EU CONSUMERS WHERE PROHIBITED BY APPLICABLE LAW.
Entire Agreement
These Terms, our Privacy Policy constitute the entire agreement between you and Shutter Studio. If any provision of these Terms is found to be unenforceable, the remaining provisions of these Terms will remain in full force and effect.
Waiver, Severability & Assignment
Shutter Studio’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. Shutter Studio may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
Modifications
We may revise these Terms from time to time to better reflect:
- changes to the law,
- new regulatory requirements, or
- improvements or enhancements made to our Services.
If an update affects your use of the Services or your legal rights as a user of our Services, we’ll notify you prior to the update's effective date by sending an email to the email address associated with your account or via an in-product notification. These updated terms will be effective no less than 30 days from when we notify you.
If you don’t agree to the updates we make, please cancel your account before they become effective. Where applicable, we’ll offer you a prorated refund based on the amounts you have prepaid for Services and your account cancellation date. By continuing to use or access the Services after the updates come into effect, you agree to be bound by the revised Terms.
