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Privacy Policy

Posted: July 21, 2021
Effective: August 16, 2021
You can see the previous Privacy Policy here.


Thanks for using Shutter App! We value your business and we know privacy is important to you. It’s important to us, too.

Here we describe how we collect, use, and handle your personal data when you use our websites, software, and services (“Services”).


What & Why
We collect and use the following information to provide, improve, protect, and promote our Services.

Account information. We collect and associate with your account the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan (like your name, email address, phone number, payment info, and physical address).

Your Stuff. Our Services are designed as a simple and personalized way for you to organize, schedule, run virtual photoshoots, take and store photos, comments, messages, and so on (“Your Stuff”), collaborate with others, and work across multiple devices and services. To make that possible, we store, process, and transmit Your Stuff as well as information related to it. This related information includes your profile information that makes it easier to collaborate and share Your Stuff with others.

Usage information. We collect information related to how you use the Services, including actions you take in your account (like scheduling photoshoots, taking and uploading photos). We use this information to provide, improve, and promote our Services, and protect Shutter App users.

Device information. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services. For example, we use device information to detect abuse and identify and troubleshoot bugs.

Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services. We may also use third-party service providers that set cookies and similar technologies to promote Shutter App services.

Marketing. We give users the option to use some of our Services free of charge. These free Services are made possible by the fact that some users upgrade to one of our paid Services. If you register for our Services, we will, from time to time, send you information about upgrades when permissible. Users who receive these marketing materials can opt-out at any time. If you don’t want to receive a particular type of marketing material from us, click the ‘unsubscribe’ link in the corresponding emails.

We sometimes contact people who don’t have a Shutter App account. For recipients in the EU, we or a third party will obtain consent before reaching out. If you receive an email and no longer wish to be contacted by Shutter App, you can unsubscribe and remove yourself from our contact list via the message itself.

Bases for processing your data. We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent.


With Whom
We may share information as discussed below, but we won’t sell it to advertisers or other third parties.

Others working for and with Shutter App. Shutter App uses certain trusted third parties (for example, providers of customer support and IT services) for the business purposes of helping us provide, improve, protect, and promote our Services. These third parties will access your information to perform tasks on our behalf, and we’ll remain responsible for their handling of your information per our instructions.

Other users. Our Services display information like your name, profile picture, device, email address, and usage information to other users you collaborate or choose to share with.

Certain features let you make additional information available to others.

Law & Order and the Public Interest. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to:
  1. comply with any applicable law, regulation, legal process, or appropriate governmental request;
  2. protect any person from death or serious bodily injury;
  3. prevent fraud or abuse of Shutter App or our users;
  4. protect Shutter App’s rights, property, safety, or interest;
  5. perform a task carried out in the public interest.

Stewardship of your data is critical to us and a responsibility that we embrace.


How
Security. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We continue to work on features to keep your information safe in addition to things like two-factor authentication, encryption of files at rest, and alerts when new devices and apps are linked to your account. We deploy automated technologies to detect abusive behavior and content that may harm our Services, you, or other users.

User Controls. You can access, amend, and delete your personal information by logging into your Shutter App account and going to your account settings page.

Retention. When you sign up for an account with us, we’ll retain information you store on our Services for as long as your account exists or as long as we need it to provide you the Services. If you delete your account, we’ll initiate deletion of this information after 30 days. But please note:
  1. there might be some latency in deleting this information from our servers and backup storage;
  2. we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.


Where
Our servers that are used to provide you with the Services are physically located in European Union. But please note that data may also be stored locally on the devices you use to access the Services.


Your Control and Access of Your Data
You have control over your personal data and how it’s collected, used, and shared. For example, you can:
  • Delete Your Stuff in your Shutter App account.
  • Change or correct personal data. You can manage your account and the content contained in it, as well as edit some of your personal data, through your account settings page.
  • Access and take your data elsewhere. You can access your personal data from your Shutter App account and you can download a copy of Your Stuff in a machine-readable format.
  • Object to the processing of your personal data. Depending on the processing activity, you can request that we stop or limit processing of your personal data.

If you would like to submit a data access request, request that your personal data be deleted, or object to the processing of your personal data, please email us at privacy@theshutter.app.


Changes
If we’re involved in a reorganization, merger, acquisition, or sale of our assets, your data may be transferred as part of that deal. We’ll notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

We may revise this Privacy Policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

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